Skip to content

Contact us

We would love to hear from you! Please fill out our contact form below, we aim to reply to all enquiries within 24 hours Monday to Friday.

Before you contact us, we'd ask you to refer to our FAQ page here, the majority of questions have been answered for you.

For order enquiries, please include your order number to enable us to help you efficiently. 

Contact details - 


Prime Vapes

Unit 35 Station road workshops

Station road



BS15 4PJ

United Kingdom

Prime vapes is a trading name of Prime Flavours Ltd. Registered Company no: 10239422 (England & Wales)

VAT Registration number: GB336848173

Telephone - Telephone support is currently unavailable due to COVID-19 , we have provided a live chat option to our website that you can find at the bottom of the screen. This enables our customer support staff to work remotely and safely during this difficult time, live chat is open from 9am to 10pm 7 days a week.