Delivery Speed - The service aims to deliver in 1-3* working days (including Saturdays).

*Please note, these services are not guaranteed and delays are possible during busy times.

Known Delays - Delays possible in certain areas due to COVID-19, please see royal mail website for updates.

Dispatch Time - Same day when ordered by 1:30pm (Mon-Fri).

Collect your order from our Bristol based warehouse, just select click & collect at checkout.

Pickup Speed - Ready to collect in 1 hour during opening hours.

Opening Times & Directions - Please see here.

Known Delays - None.

Due to the UK now no longer part of the EU we are unable send goods into Europe, until the Import One Stop Shop (IOSS) is in place that is proposed to go live on the 1st July 2021.

The IOSS is a new VAT collection scheme for parcel imports into the EU and may simplify the customs clearance process for parcel imports.

We apologies for any inconvenience this may have caused you.